FAQ

Q: What’s the difference between in-store and online exclusive items?
A: In-store items are available for local pickup or fast delivery. Online exclusives ship from our partner warehouses and take 5–10 business days.

Q: How long does shipping take?
A: In-store items can be delivered locally in 1–3 days. Online orders take 5–10 business days depending on the supplier.

Q: Can I return items?
A: Yes. See our Return Policy for full details. In-store and online orders follow different return steps.

Q: Can I pick up my order in person?
A: Absolutely — as long as it's an in-store item. Online exclusives are shipped directly to you.

Q: How can I contact you?
A: Visit our Contact page, email us, or stop by the boutique during business hours.